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Early Bird Deposits are non-refundable by 30th November, 2026, if you do not secure tickets.

If you do not gain Festival Tickets just visit the My Account page here and select “cancel & refund my booking”. Deadline 30th November 2026.

  • Update Booking Type? – See below.
  • Update a Booking Name or Email Address? – Please log in to your account with the email used at the time of booking.
  • Paid in full? The generic system status ‘processing’ is unrelated to your payment or status and can be safely ignored.

BOOKINGS SUPPORT OPENS NOVEMBER 2026

Click here for further details on bookings & payments

If you would like to update your booking, such as; new bed type layout, upgrade furnish type, add guests and/or increase tent size, please reply via your same booking email to reach the dedicated team member at bo******@***********co.uk.

Alternatively, submit your request directly here via the Booking Update Form

We’ll get back to you during Mon-Fri office hours.

Please check the new price and details of the type of booking via the dedicated event page so you know the difference in cost where applicable.

Click here for further details on bookings & payments.